Email Improvements - October 2020

A number of changes have been made to the way we process and send email.

Group Mailing Lists

The following features are configured when editing a group. Also see Member Groups & Mailing Lists.

Sender Name in From Address: The sender's name for a group email can now be shown in received emails by selecting From Sender & Organisation under From name and Reply To.
Discussion Groups: If From name and Reply To is set to From Sender & Organisation, Reply to This Group (discussion) the senders email address will be included as a footer and replies directed back to the same group. This is suited to small discussion groups, such as committees.
Footer Text: Group emails can now include fixed footer text. Footers can include links and placeholders.
Unsubscribe Links: Group emails can now include an unsubscribe link which does not require the member to sign in. Clicking the link will either unsubscribe the member from all mailing lists, or set an opt-out/in field used to filter groups. Members can resubscribe from their Your Membership page. Administrators are notified of unsubscribes in the daily summary email and can resubscribe members if required. We recommend adding unsubscribe links to all your group emails. See Unsubscribe from Email.
Do not Send to Email 2: Tick this option to prevent sending group emails to any email 2 addresses held on member records.

Other changes.

Review Matching Members: The group edit page now shows a count of members matched by the current filter. Click View to see the list of matched members.
Display text for URL placeholders: URL placeholders such as [renew_url] can now display clickable text in place of the URL. e.g. [renew_url|Renew] to show a 'Renew' link. See Email Placeholders.
Change to From Email Address: The From address for group emails now includes the organisation shortname. e.g. mailer.myclub@membermojo.co.uk. This change does not affect member replies.
New 10MB Maximum Size for Group Emails: Group emails must be less than 10MB in size. Due to the way attachments are sent this means 7.5MB max for attachments. We will return a message for any emails that are too large.

Unsubscribe Links for Reminder and Expiry Emails: All reminder and expiry emails now include an unsubscribe link. Clicking the link will suppress all future reminder and expiry emails for that member, but will not affect expiry processing. Members can resubscribe from their Your Membership page. Administrators are notified of unsubscribes in the daily summary email and can resubscribe members if required. See Unsubscribe from Email.
Display text for URL fields: System emails fields that format URLs, such as [renew_url], can now display clickable text in place of the URL. e.g. [renew_url|Renew] to show a 'Renew' link. See Email Placeholders.
Change to From Email Address: The From address for system emails now includes the organisation shortname. e.g. noreply.myclub@membermojo.co.uk. Member replies are still directed the organisation contact address.
New 6MB Maximum Size for Attachments: System Email attachments must be less than 6MB in total. The attachment upload on the Welcome Pack & System Email page enforces this limit. If existing attachments exceed this limit they may be omitted to meet the new limit.

Sent Emails and Delivery Status: Each member's activity log page now displays recent emails sent to the member and their delivery status.
Email Delivery Failures: A log of delivery failures and details of any block created are now shown on Failed Email Delivery page.
Administrator Block Removal: Email blocks created when an email bounces or generates a complaint can now be removed by administrators from the Failed Email Delivery page.