For many clubs, membership carries the largest administrative overhead. Finding and keeping the right people with sufficient spare time to process end of year renewals and new applications is a real issue. Once you have a list of members it needs maintaining - members move house, change email and phone numbers. That list probably needs sharing with other select members too - to send email newsletters, look up contact details or even popping something in the post. How do you securely distribute that list and how do you know everyone is working from the same copy?
But this isn't just an administration problem. Existing and future members now run their lives online. Filling in paper forms, writing cheques and posting is now a distant memory for most and can deter many. Providing a convenient method for joining, renewing and maintaining their own details helps remove obstacles that prevent timely renewal, out of date information or joining in the first place.
As a team we have years of experience helping run local small clubs and organisations in varied capacities. We have witnessed some of the problems first hand as part of a committee, but just as importantly as members too. A membership system must be easy to use and respect the data it holds.
This is why we built membermojo and have enjoyed working with thousands of clubs since 2013.