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Checkout Items & Member Store

Checkout items are used to collect optional fees from your membership form - such as insurance, affiliation or locker fees; or for ad-hoc purchases from a new member store page - such as club kit or an event fee.

A checkout item can have one or more priced options, such as medium or large kit, and can be purchased one at a time or in quantity.

Creating a Checkout Item

From Checkout Items click Add Checkout Item and complete the form.

The way a checkout item appears will depend on how it is configured:

  • If there is one option and max quantity is 1 then the checkout item will display a simple tick box.
  • If there is one option and max quantity is greater than 1 then the checkout item will display a drop down of valid quantities.
  • If there are multiple options and max quantity is 1 then the checkout item will display a drop down of options.
  • If there are multiple options and max quantity is more than 1 then the checkout item will display a drop down for options and valid quantities.

Drag or click to reorder options.

When changes are saved an example checkout item will be displayed alongside its options.

Use the More menu to delete, copy or view matching payment items.

Adding a Checkout Item to a Member Form

From the Member Form page select Checkout Items on the Add Field tab, select your item and click Add Field.

Adding a Checkout Item to the Member Store

When editing the checkout item tick the Show in store option.

Set an In store until date if the item has an end date - such as an event. The item will be removed from the store after that date.

Drag or click to change the order that items are shown in the store.

Members can access the store from their Your Membership page or directly using the link from How to Link your website to membermojo. Use the [store_url] placeholder to send a personalised link within group and system emails.

Stock Limits

Checkout items can be given a stock level, which will decrease as items are purchased.

The limit can be set on the item across all options - such as a limited number of places at a Christmas Dinner with 2 or 3 course options. Or on each option - such as a club shirts in small, medium or large.

Members will see the current stock level when the number of items remaining is low and blocked from purchase when sold out.

The stock level is adjusted when a member makes an online or offline payment. If an offline payment doesn't arrive and is cancelled
the stock level will be corrected. The same applies if a payment item within a payment is cancelled.

Stock levels are reported in the daily summary email.

Purchase Notes

Any Purchase Notes added to the checkout item will be shown and sent to the member following purchase.

Use the notes to provide additional detail that isn't appropriate to display on the membership form or in the store - such as parking details for an event or a note of thanks.

Viewing and Downloading Purchases

The purchase history of a checkout item can be seen and downloaded as a CSV from the Payment Items page.

Note that when a checkout item is deleted it can no longer be selected on the Payment Items page. However, if you can find a previous payment that includes the deleted checkout item you can click the item link from the payment detail page to display its purchase history.


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