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A payment request is created to request an ad-hoc amount from an individual member - such as a membership upgrade fee.
An admin clicks Send Request from a member's profile page, then enters a reason and amount for the member to pay, followed by Send.
A payment request record is created and appears on the Payment Requests page.
A payment request email is sent to the member.
The member responds by clicking a link within the email, then signing in.
Members sign in by entering their email address into the sign in page, then clicking on a single use, time limited link in the email we send them.
The member is asked to confirm which oustanding requests they will be paying.
Once selected the member clicks Checkout.
The member selects one of your pre-defined payment methods.
A checkout confirmation email is sent to the member and a payment record created.
The matching payment request record is removed from the Payment Requests page.
a) If the payment method is online (PayPal or Stripe) the payment is marked as complete.
b) If the payment is offline (e.g. bank transfer) the payment is marked as pending. The checkout confirmation email includes your offline payment instructions to make payment.
When the payment arrives an admin marks the pending payment as paid.
The member will receive a payment received email.