Renewals are now open for the 20/21 season, continuing to use our online membership portal called 'Member mojo'. If you're looking to renew your membership or join the club, please click on the link to the right of this page. As decided at the AGM, there is a £5 per adult increase compared to the 19/20 rates. There is an early bird £5 discount per adult offered at the start of the renewal period until 1st April 2020.
Frequently Asked Questions
Q. What is 'member mojo'?
A. Member mojo is a club membership software that many other sporting clubs use for online applications and renewals, electronic payment, a central member database and group email distribution. It is fully GDPR compliant.
Q. Why is Sonning Tennis using 'member mojo'?
A. We were keen to use an online membership tool for ease of use for our members, and for us to be able to keep records secure. You also won't need to keep telling us your address / phone numbers in future, as the system will retain this information. Hopefully you will find it easy to use, but if you're having any issues at all, please contact Emily Bushby on email@example.com
Q. Can I pay by cheque or bank transfer?
A. When you get to the payment page you can select to pay by cheque or bank transfer and instructions are given. We will confirm your membership when the cheque / bank transfer is received.
Q. Do you have a preferred payment method?
A. We would prefer that you pay by bank transfer rather than cheque, if you are able to.
Q. Can I pay using a credit or debit card?
A. No, Sonning Tennis is not yet able to take payment using credit or debit cards. We're investigating this for future years.
Q. Can I pay using PayPal?
A. No, Sonning Tennis doesn't have a PayPal account so we're not yet able to take payment using credit or debit cards. We're investigating this for future years.
Q. I'm a new member; do I need to pay the full annual rate?
A. We pro rate the amount that you pay if you join from September onwards, based on the month that you join.
Q. Shared email address for family members - why can I renew my membership but not membership for other members of my family?
A. If 2 or more people share the same email address, you can switch between the members in the top right hand corner of the membermojo home page (near the 'sign out' button) so can access renewal for other members of your family.
Q. How do I change my membership category or any other information?
A. When you login to membermojo you can change any of your information by clicking on 'Your membership' at the top of the home page and then you can edit any details, view payment history and set or change your password for membermojo.
Q. Who does Family membership cover?
A. Family rates include adults and their children aged under 21 and in full-time education on 01/09/19.
Q. What qualifies as a Student member?
A. The Student rate applies if the applicant is not covered by a family membership, is aged 18-25, regardless of educational status on 01/09/19.
Q. What age range does 'Young Junior' membership cover?
A. The Young Junior rate applies if the applicant is not covered by family membership and is aged 13 or under on 01/09/19.
Q. What age range does 'Full Junior' membership cover?
A. The Full Junior rate applies if the applicant is not covered by family membership and is aged 21 to 13 on 01/09/19 whilst continuing full time education.
Q. When do I receive my club tag for my shoe?
A. The Committee have decided not to order club tags for this season to save on single use plastic.
Q. What are the next steps?
A. Near the beginning of the new membership year, we will email all members a membership pack, including the court and club hut codes for the new membership year.
Q. I'm stuck! Please can you help?
A. Please contact Emily Bushby on firstname.lastname@example.org if you get stuck! If we can't get the system to work for you, we'll ask you to complete a paper form instead.