For the 19/20 season, we've moved to an online membership portal, called 'Member mojo'. If you're looking to renew your membership or join the club, please click on the link to the right of this page. As decided at the AGM, there is no increase to membership fees from the 18/19 rates. The £5 discount per adult offered at the start of the renewal period has now ended.
Frequently Asked Questions
Q. What is 'member mojo'?
A. Member mojo is a club membership software that many other sporting clubs use for online applications and renewals, electronic payment, a central member database and group email distribution. It is fully GDPR compliant.
Q. Why is Sonning Tennis using 'member mojo'?
A. We were keen to use an online membership tool for ease of use for our members, and for us to be able to keep records secure. You also won't need to keep telling us your address / phone numbers in future, as the system will retain this information. Hopefully you will find it easy to use, but if you're having any issues at all, please contact Emily Bushby on email@example.com
Q. Can I pay by cheque or bank transfer?
A. When you get to the payment page you can select to pay by cheque or bank transfer and instructions are given. We will confirm your membership when the cheque / bank transfer is received.
Q. Do you have a preferred payment method?
A. We would prefer that you pay by bank transfer rather than cheque, if you are able to.
Q. Can I pay using a credit or debit card?
A. No, Sonning Tennis is not yet able to take payment using credit or debit cards. We're investigating this for future years.
Q. Can I pay using PayPal?
A. No, Sonning Tennis doesn't have a PayPal account so we're not yet able to take payment using credit or debit cards. We're investigating this for future years.
Q. I'm a new member; do I need to pay the full annual rate?
A. No, we pro rata the amount that you pay if you join from September onwards, based on the month that you join.
Q. Shared email address for family members - why can I renew my membership but not membership for other members of my family?
A. If 2 or more people share the same email address, you can switch between the members in the top right hand corner of the membermojo home page (near the 'sign out' button) so can access renewal for other members of your family.
Q. How do I change my membership category or any other information?
A. When you login to membermojo you can change any of your information by clicking on 'Your membership' at the top of the home page and then you can edit any details, view payment history and set or change your password for membermojo.
Q. Who does Family membership cover?
A. Family rates include adults and their children aged under 21 and in full-time education on 01/09/18.
Q. What age range does Junior membership cover?
A. The Junior rate applies if the applicant is not covered by family membership and is aged 21 or under on 01/09/18 whilst continuing full time education.
Q. What qualifies as a Student member?
A. The Student rate applies if the applicant is not covered by a family membership, is aged 18- 25, regardless of educational status on 01/09/18.
Q. I'm stuck! Please can you help?
A. Please contact Emily Bushby on firstname.lastname@example.org if you get stuck! If we can't get the system to work for you, we'll ask you to complete a paper form instead.