Browser verification is required for all administrators signing in with password. It is not required when signing in with email or by members.
Verification helps protect your organisation data from password misuse by requiring each browser you use to be verified by email.
When you sign in using a browser that is not verified we will send an email to your address containing a verification link.
When the verification link is opened in your browser you will be signed in and the browser verified.
If using the browser regularly you should not be asked to re-verify.
Some QR code applications use a private browser that cannot be verified.
See QR code scanning for recommended applications.
Some devices you want to use may not be able to receive the verification email.
The verification email can be forwarded to an account that can be accessed on the device.
Note that the verification link can only be used once, so should not be clicked until the email has arrived on the correct device.
We strongly recommend that membermojo administrator accounts are not shared. Each administrator should have their own account using an email address that they can access. That way each administrator can verify themselves, we can accurately record administrator changes, and account passwords can remain secret.
If this is not practical each administrator will need to verify their own browsers using the email sent to the shared account email address. The verification email can be forwarded to administrators that do not have access to the matching inbox.
Note that the verification link can only be used once, so should not be clicked until the email has arrived at the forwarded address.
If your browser is set to automatically clear cookies when it is closed you will be asked to verify each visit.
To keep cookies for all sites you visit check that:
Using a private or incognito browser tab will also clear cookies when the tab is closed and require you to verify each visit.
Please contact support if you continue to have issues.